Frequently Asked Questions
Everything you need to know about shopping with 7 Days Replacement
How long does shipping take?
Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your order is dispatched.
What is your replacement policy?
As our name suggests, we offer a hassle-free 7-day replacement window. If your product is defective or damaged upon arrival, please contact us within 7 days for a free exchange.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.
Are the products on your site authentic?
Yes, we source all our inventory directly from authorized distributors and manufacturers to ensure that every item you receive is 100% genuine.
Can I cancel my order after it has been placed?
Orders can be canceled within 2 hours of placement. Once the order has moved to the processing stage, we are unable to cancel it, but you may initiate a return once it arrives.
Do you offer international shipping?
Currently, we only ship within the domestic region. We are working on expanding our logistics to offer international delivery in the near future.